Dear customer,
Your domain was registered with our agent, not directly with us. After we confirmed with the agent, just now, we sent a transfer confirmation letter of to your administrative contact e-mail shan-shuo@163.com by zhuanchu@xinnet.com. When you receive the letter from zhuanchu@xinnet.com, please directly reply it.
After we receive your reply, we will send you the auth code by xinnet@xinnet.com within 5 work days.
Should you have any other questions, please feel free to contact us.
您好:
经我司与代理沟通核实,代理同意由新网总部协助转出此域名。
我司刚已发送转出确认函至管理联系人邮箱shan-shuo@163.com,请查收并直接按原信回复。待我司收到您的回复,会在五个工作日内发送转移密码。请了解并耐心等待。
我司密码信均由系统发出,如遇约定时间没收到密码信的情况(例:某邮箱拦截我司系统发出密码信的情况时有发生),请您随时直接联系我们重发密码,避免因沟通不善而再次投诉给您带来不便。
谢谢合作!
2011-02-24
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admin1
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发件人: Compliance Transfer Problems
发送时间: 2011-02-22 01:35:14
收件人: admin1
抄送:
主题: [~AVY-225108]: Complaint Form – cnihi.com
Dear Registrar:
The complaint below was submitted through the InterNic Complaint form located at http://reports.internic.net/cgi/registrars/problem-report.cgi.
In addition to responding directly to the customer regarding their complaint, please provide ICANN with the steps taken to resolve this matter by 25 February 2011.
Thank you,
ICANN Services
shan-shuo@163.com Posted on: 19 Feb 2011 07:20 PM
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Complaint Form, Sat Feb 19 19:18:44 2011
Remote IPaddr: 59.41.28.98
Form Data
================================================================
Name: Han Wei
Organization: Han Wei
Email: shan-shuo@163.com
Phone:
Domain: cnihi.com
Registrar IANAID: 120
Registrar Contact: admin1@xinnet.com
Real Registrar Name:
XIN NET TECHNOLOGY CORPORATION
Summary:
Dear ICANN:
I got a problem while I was trying to transfer my domain name cnihi.com who asked me to pay an unreasonable handlingfee RMB80.
As far as I know transfer of domain name is not required to pay any fees however the company kept asking me to pay that fee or mydomain name will be trapped in their company which seemed a cheating company.
I therefore seek your help for the issue. Thanks.
(I could even provide the chatting record for your investigation bye mail.)
Issue:
compliance-transfer-problems
Current Whois:
REGISTRAR WHOIS: